Practical info about calling/sending messages and ETV Gold
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Hello together, i just tryed to fill up my account with new credits per giropay. The problem is i don't see my homebank in the next window. Does anybody have any problems like me? Thanks for your answers.
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I feel practically ignored by them at 100%, even when I make direct and easy to answer questions. Her customers service is almost inexistent. Anyway, the more has to do the message with money, the more possibilities you have to receive some reply from them.
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Post: #179 Zuletzt bearbeitet: 21.01.2014, 14:34 21.01.2014, 14:32 Re: Practical info about calling/sending messages and ETV GoldDreamlander wrote:nuttyboy wrote:Does anyone else get the feeling that if you send a message to christine asking questions other than booking a reserved show or gift for models that you get ignored? Perhaps they think questions like that are already answered by the fact that they were only ones costing 0.5 credits! All i have asked is for explanation of the new rules and whether they apply to all shows including web shows not that i would ask any of the girls to do any of the shows that are banned now if i knew they didn't like doing those shows Thought it was just me but i guess not thought maybe it was because i'm not a big spender on etv |
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sometimes answered me wendy....i don't know if she is new in the staff by in the message there was "regards wendy"
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Post: #177 Zuletzt bearbeitet: 21.01.2014, 14:21 21.01.2014, 14:19 Re: Practical info about calling/sending messages and ETV Goldnuttyboy wrote:Does anyone else get the feeling that if you send a message to christine asking questions other than booking a reserved show or gift for models that you get ignored? Yes. Although I'm sure it's not always 'Christine' who replies to the messages anyway considering the type and mood of the messages I've received in the past. I'm currently waiting for a reply to a message I sent on 23rd November 2013. All I was asking was why the 'Photographers: Mashiara & Chelsea - 28.08' Photo Show pictures was the only set to still cost 0.5 credits each picture when all of the others are free to members. Nothing rude, offensive or difficult to answer, you would think, but still I wait...  Dreamlander |
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Not just a feeling, but a fact.
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Does anyone else get the feeling that if you send a message to christine asking questions other than booking a reserved show or gift for models that you get ignored?
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Post: #173 Zuletzt bearbeitet: 18.11.2013, 21:21 18.11.2013, 21:07 How do I watch exclusive liveshows?
At this moment Veronika is making a "exclusive show".
Im having problem watching it...i got sound....but all i see is a red curtain in the movieplayer? What do I need to do to watch the show? Best regards |
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I just had confirmation that the banktransferoption is not comming back.
 They want it back, but it is not possible. Why I don't know.
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Post: #171 Zuletzt bearbeitet: 04.11.2013, 22:40 04.11.2013, 21:04 Re: Practical info about calling/sending messages and ETV Gold
I'm asking myself more and more why the bank-transfer-option doesn't come back.
Like Mr_Niceguy, so am I asked them about it for several times. The answer was always the same: "We are working hard on it..." Meanwhile I got the assumption that it is too much effort for them to check every incoming E-mail when anybody has transferred a new amount and two days later to do the same with their bank account. To send this E-Mail was always necessary because it was lasting two bank working days till their bank had acknowledged receipt of the amount. Let's hope and really some time is passed since I have asked for the last time. Best Regards |
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Mr_Niceguy wrote:no Thank you Mr Niceguy for your answer. It´s a pity. I am very careful what concerns payments via the Internet. . The hope dies last. |
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Post: #169 Zuletzt bearbeitet: 03.11.2013, 19:35 03.11.2013, 19:33 Re: Practical info about calling/sending messages and ETV Gold
no
I asked about it already a couple of times and the reply was it wasn't a good situation and it would be put under the management's attention.... maybe they have a short attention span.Personally I think it is very unproffesional to not give any explanation or information to your customers about something seemingly so simple. It's bordering impolite really. |
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hi there together, any news in relation to recharge credits by bank transfer. thank you for your reply.
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News from Christine:
Hello ............., You can try one option. There is one option to use the internet banking. Go to the credit cart payment, choose a package, then select your county and see if you have the option "DIRECTebanking" - this is Sofort, when you click it you will see the Sofort logo. That is what I can suggest you for the moment. The wire transfer is still not available. Regards Christine Wire transfer is still not available? Means it will be some time.....? |
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